Privacy Policy

Precise Travel
Last updated: 26th September 2025

Precise Travel (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our chauffeur and executive travel services or visit our website.

1. Who We Are

Precise Travel is a Manchester-based company specialising in chauffeur services and executive travel across the North West of England. For the purposes of the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018, we are the data controller of your personal information.

2. Information We Collect

We may collect and process the following information:

Personal details: name, email address, phone number.
Booking details: pick-up/drop-off locations, travel dates/times, passenger requirements.
Payment details: billing address, payment method (processed securely via third-party providers).
Communications: any correspondence with us via email, phone, or our website.

3. How We Use Your Information

We use your personal data to:

Process bookings and provide chauffeur services.
Communicate with you regarding reservations, queries, or customer support.
Improve our website, services, and customer experience.
Send important updates, confirmations, and service-related information.
Comply with legal obligations and prevent fraudulent activities.

4. Legal Basis for Processing

We process your personal information under the following lawful bases:

Contract: to fulfil bookings and provide our services.
Consent: where you have opted in to receive marketing communications.
Legal obligation: to comply with applicable laws and regulations.
Legitimate interests: to improve our services and ensure customer satisfaction.

5. How We Share Your Information

We do not sell or rent your personal data. We may share information with:

Professional drivers employed or contracted by Precise Travel.
Secure third-party payment processors.
IT service providers supporting our website and systems.
Law enforcement or regulators if required by law.

6. Data Retention

We will keep your personal information only for as long as necessary to provide services, comply with legal obligations, or resolve disputes. Booking records are generally kept for 6 years in line with UK tax regulations.

7. Your Data Protection Rights

Under UK GDPR, you have the following rights:

Right to access the personal data we hold about you.
Right to request correction of inaccurate information.
Right to request erasure of your personal data.
Right to restrict or object to our processing.
Right to data portability.
Right to withdraw consent (where processing is based on consent).

To exercise your rights, please contact us at:
📧 business@precise-travel.co.uk
📞 0161 222 8843

If you are not satisfied with our response, you can complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.

8. Cookies & Website Tracking

Our website may use cookies and similar technologies to enhance browsing, analyse website traffic, and improve services. You can manage or disable cookies through your browser settings.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access. Payment details are processed securely through trusted providers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Precise Travel
Manchester, North West, United Kingdom
📧 business@precise-travel.co.uk
📞 0161 222 8843